We strictly follow the official dine-in guidelines. We will update these rules when needed.
Employee and Storefront Health Protocal
- Symptom checks are conducted before employees may enter the workspace.
- All employees have been told not to come to work if sick.
- Face shields are worn by staff at all times when servicing customers.
- Employees are directed to ensure hand hygiene practices including handwash frequency, use of hand sanitizer, and proper glove use.
- Measures to ensure physical distancing are adhered to where customers or employees are in a queue.
- Limit occupancy within the restaurant and physical barriers that minimize contact between customers and store associates.
- The storefront and all facilities have been thoroughly cleaned and sanitized/disinfected daily.
- All Stores have been equipped with proper sanitation products.
- All food safety practices are being followed and maintained.
- A cleaning and disinfection plan for high-touch surfaces and access areas has been developed and is strictly followed.
- Restrooms are checked, cleaned, and disinfected using approved EPA disinfectants.
- For more details, please visit the local public health website or our store for the whole dine-in guidelines. We strictly follow the official regulations and the full text has been posted in the store.
Dine-in Policy
- Keep a 6-ft social distance
- No face coverings, no entry.
- Customers who refuse to wear a cloth face covering may be refused service and asked to leave.
- Wash your hands or use sanitizer frequently. The hand sanitizer and trash cans are available to the public.
- We encourage you to wear face coverings at all times if you are not eating.
- Please stay at home and rest if you do not feel well.
- Do not shake hands or engage in any unnecessary physical contact.
- The number of people that sit at the same table will be limited. We will follow the local official guidelines. Therefore, the number may vary.
- Cashless transactions are encouraged.
- Customer seating areas are cleaned and sanitized after each use.
- For more details, please visit the local public health website or our store for the whole dine-in guidelines. We strictly follow the official regulations and the full text has been posted in the store.
Store Information
Please click me to search for the store information. You can also find the store information on our Meet Fresh app. In addition, you can also contact us at info@meetfresh.us or social media platforms (FB, IG, Wechat: @meetfreshusa)
Online Ordering Policy
*Most Meet Fresh stores have had the online order function now. You can order via the Meet Fresh app or our official website. The following are our online order policy:
- You can pay by credit/debit card or the Meet Fresh Pay when ordering online.
- Please ensure you place the order at the store you want to pick-up. Placed order at the wrong location cannot be canceled nor refunded.
- Please pick up your order on time.
- If you encounter any issues during your pick-up, please reach out to our staff or contact info@meetfresh.us
3rd Party Delivery Platform Policy
Our 3rd party delivery platform partners may vary in different Meet Fresh stores. Please contact our store associates or info@meetfresh.us for more details.